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Hello, I'm Sarah!

 

Currently a Reservations Supervisor that handles reservation procedures and performs various duties as requested by our Director of Revenue. My typical duties are sorting correspondence, assigning tasks, reviewing arrival reports, predicting occupancy degrees, implementing hotel procedures, paying special attention to VIP guests, and maintaining relationships with clients. I have excellent organization, communication and interpersonal abilities, time management, multitasking, supervisory skills, and computer competences. 

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Sarah Ann Campbell

BUSINESS COMMUNICATIONS PROFESSIONAL

 

Phone:

(347) 613-9483

Email:

SarahAnnCampbell@outlook.com

 

Address:

New York, NY

"The most important thing in communication is to hear what isn't being said"

- Peter Drucker

EXPERIENCE
 
AUGUST 2015-PRESENT

Reservations Supervisor

RADISSON HOTEL @ JFK

As a reservation supervisor I primarily supervise the reservation functions for the hotel, ensuring all reservations are processed in a a pleasant, professional and efficient manner. I also manage and coordinate the activities of reservation team members providing reservations and customer service skills. 

APRIL 2015 - JULY 2015

Reservations Agent

RADISSON HOTEL @ JFK

As an reservation agent I was responsible for helping customers with planning and booking reservations for the hotel. I worked with customers to plan out the duration of their stay and then send their booking confirmation to the guest after processing payments.  

MARCH 2014 - MARCH 2015

Guest Service Representative

RADISSON HOTEL @ JFK

During my time as a Guest Services Representative I acted as first point of contact for guest information. I also ensured that all hotel guests had a great experience and that I exhibited a positive demeanor in all guest and employee interactions. 

EDUCATION
 

Bachelors Degree

BERNARD M BARUCH COLLEGE,

CITY UNIVERSITY OF NEW YORK 

Recipient of a Bachelors of Arts Degree in Business Communications with a specialization in Corporate Communications.

Associate's Degree

BOROUGH OF MANHATTAN COMMUNITY COLLEGE

CITY UNIVERSITY OF NEW YORK

Recipient of a Associates in Science Degree with a specialization in Business Administration. 

AWARDS
 

2017

2014

SKILLS
 

Microsoft Excel - Advanced

Microsoft Word - Advanced

Power Point - Proficient

Adobe - Proficient

Opera PMS

Microsoft Outlook

PROFESSIONAL CERTIFICATES
 

Carlson Rezidor Business School

 
CONTACT ME

Sarah Ann Campbell

BUSINESS COMMUNICATIONS PROFESSIONAL

Phone:

(347) 613-9483

Email:

SarahAnnCampbell@outlook.com 

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© 2023 By Sarah Ann Campbell